Privacy Policy

Cobblestone Manor Equestrian Club & Working Equitation Academy

Effective Date: 9 November 2026

1. Introduction

Cobblestone Manor Equestrian Club and Working Equitation Academy ("Cobblestone Manor", "we", "us" or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information provided through our website, www.cobblestonemanor.co.za, and our equestrian and educational activities.

We aim to process personal information responsibly and in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA), and other applicable South African legislation.

2. Information We Collect

Depending on your interaction with us, we may collect:

  • First name and surname

  • Email address

  • Contact number or WhatsApp number

  • Province or location

  • Riding and Working Equitation experience

  • Course registration and application information

  • Enquiries and correspondence

  • Course participation, assessment results and certification records

  • Payment references and payment confirmation information

We may also collect limited technical information through website hosting services, such as browser information and cookies.

3. How We Use Your Information

Personal information may be used to:

  • Respond to enquiries regarding our equestrian services.

  • Process Academy course registration applications.

  • Communicate course information, fees and payment instructions.

  • Confirm payments and enrolments.

  • Provide access to online learning materials.

  • Administer training, assessments and certification.

  • Maintain appropriate learner and administrative records.

  • Comply with applicable legal and regulatory obligations.

We will not use your information for unrelated marketing without an appropriate legal basis or consent where required.

4. Sharing of Personal Information

We do not sell personal information.

Information may be shared with authorised service providers or individuals where reasonably necessary to provide our services, including website hosting providers, online learning platforms, instructors and assessors.

Such sharing will be limited to information necessary for the relevant purpose and subject to appropriate confidentiality and security measures.

Where information is processed or stored outside South Africa, we will take reasonable steps to ensure that applicable POPIA requirements are met.

5. Storage and Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Personal information may be stored using secure third-party platforms used for website administration, registration management and online learning.

Access to personal information will be restricted to authorised persons who require it for legitimate operational or educational purposes.

6. Retention of Information

Personal information will be retained only for as long as reasonably necessary to fulfil the purpose for which it was collected, meet legitimate recordkeeping requirements or comply with applicable law.

When information is no longer required, it will be securely deleted, destroyed or de-identified, as appropriate.

7. Your Rights

Subject to applicable law, you may:

  • Request access to personal information held about you.

  • Request correction or updating of inaccurate information.

  • Request deletion of information where legally appropriate.

  • Object to certain processing of your information.

  • Withdraw consent where processing relies on consent.

  • Lodge a complaint with the Information Regulator of South Africa.

Requests can be submitted using the contact details below.

8. Cookies and Website Services

Our website may use cookies and similar technologies to support website functionality, security and performance.

Third-party services integrated with the website may also process limited technical information in accordance with their own privacy policies.

Where required, we will provide appropriate information and choices concerning non-essential cookies.

9. Children's Personal Information

Where a course or equestrian activity involves a minor, personal information will be collected and processed with the appropriate consent or other lawful authorisation, as required by POPIA.

Parents or legal guardians may contact us regarding the processing of their child's information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements.

The latest version will be made available on our website.

11. Contact Information

For privacy-related enquiries or requests, please contact:

Cobblestone Manor Equestrian Club & Working Equitation Academy

100 Muller Road, Marister, Benoni, South Africa

Email: cobblestonemanor100@gmail.com

Telephone: 084 910 8564

Website: www.cobblestonemanor.co.za

You may also contact the Information Regulator of South Africa through its official website: https://inforegulator.org.za/.